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Sundata Pty Ltd
79 Hope Street
South Brisbane QLD 4101
P: 07 3004 7333
F: 07 3255 0552
E:enquiries@sundata.com.au
Hours:  8am - 6pm
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MessageLabs partnership
Sundata has announced a new partnership with MessageLabs, the world’s leading provider of managed messaging and web security services. Over 19,000 organizations and 8 million end-users in over 85 countries enjoy MessageLabs protection from viruses, spam, phishing, inappropriate web use, spyware and other business-damaging threats.
 
Processing billions of email connections, web requests and instant messages daily, MessageLabs protect, control, encrypt and archive electronic communications at low, predictable cost.
 
MessageLabs has a consistent track record of stopping threats ‘in the cloud’ long before other vendors by combining
best-of-breed third-party offerings with proprietary predictive Skeptic™ technology. Linking real-time knowledge gained
with via a global infrastructure and unmatched speed in sharing data across protocols MessageLabs act effectively even as threats converge, grow in sophistication and become more targeted.
 
MessageLabs Service Level Agreements (SLAs) bound by contractual guarantees are,
• 100% virus protection
• 99% spam capture rate
• 0.0003% false positive rate
• 100% service availability & email delivery
 
Business benefits that result from choosing MessageLabs include:
• Clean internet pipe into and out of your organization
• Security and confidentiality of all your electronic communications and data
• Protection of your network against downtime and disruption
• Compliance with legislation and acceptable use policies
• Effective risk management and control
• Affordable, predictable cost
• Services which are easy to configure and manage
• Achieve visibility, accountability and confidence in your network protection services
VMWare - enhanced offerings from Sundata
As of mid December, Sundata is pleased to advise that we have been elevated to VMWare Enterprise Partner status.  In recognition of our commitment to building support and sales expertise, VMWare has confirmed our enhanced status.
 
This provides us with the ability to offer better solution design resources, improved pricing and stronger support options.
Our support team has completed extensive coursework and examinations to verify their knowledge, which has combined with substantial hands on experience gained from assisting our clients with their VMWare deployments.
 
As one of our solution themes from 2008 has been 'virtualisation' it is pleasing that we are now entering 2009 with enhanced capabilities in this area that has proven to be so important for our clients.
More price movements
On 3 October 2008, Cisco announced a 12% price increase which came into effect one month later.  Due to substantial falls in the Australian dollar since 3 October 2008, Cisco is  today (December 5) advising their intention to increase
current list prices  by a further 18% ,  for product only, effective for all orders received and processed by Cisco on or after Monday  12 January 2009. 
 
Any  product orders received and processed prior to  Friday 9 January 2009 will be processed in accordance with the
currently prevailing price list.
 
Cisco also advises that at this stage they have been able to avoid an increase in the list prices for our Services ,  such as smartnet, and Services prices will not be increased as a result of this announcement.
Jon Parker conclusion of chairmans role
After 12 months in the role as Chairman of the Sundata board of Director's, Jon Parker has announced his
resignation in favour of his ongoing role as Managing Director of publicly listed mining house, Norton Gold Fields (NGF).
 
Jon's contribution in that time has been to significantly enhance governance, strategic planning and focus on execution within Sundata and the three founding shareholders and directors, John Hutson, Matthew Parker and (MD) Kon Kakanis have appreciated his significant contribution in that time.
 
Sundata is currently seeking a replacement non-executive director to take Jon's place within the Sundata board of Directors.
Last newsletter for the year
In 2008 we increased our activities in support of client communication.  This monthly newsletter has been part of our 'mix' of ways to communicate with our clients and contacts, on the capability of Sundata and the offerings from our vendors.
 
This edition is the final newsletter for 2008, and the next will be issued in late January 2009.  We hope you have found the newsletter both convenient and with content that is of value to you.
 
In preparation for 2009, we would welcome your feedback regarding content and form of our newsletter, in support of making it more useful for you.

For example, areas such as length of news items, number of items, more on technology? more on business impact of IT? and so on.
 
Please email your thoughts in this regard directly to me at feedback@sundata.com.au
 
I would also like to take this opportunity to wish all our readers a safe and happy festive season, a prosperous 2009, and hopefully an improving superannuation balance!
Sundata will be closed from Christmas Eve, December 24 until Monday January 5, 2009.
 
Regards
Kon Kakanis
Managing Director
Sundata Pty Ltd.
Price Increases
Due to a variety of international pressures and currency fluctuations, Cisco Australia is increasing the Cisco AU RRP Price List from 3rd November 2008.
 
It appears that Cisco will not be the only vendor to follow this path, as we have seen similar indications from IBM also.
 
Orders received by Cisco prior to that date will be at the current price. Orders received on or after Monday 3rd November will be processed using the new increased pricing.
 
If you require assistance in assessing the impact of this price change, please contact your Sundata account manager.
NGF case study
Norton Goldfields (NGF) are a publicly listed company and are Australia's 4th largest gold miner.  While most of their employees are based at the iconic Paddington mine near Kalgoorlie, the company has its head office in Brisbane and has outsourced its IT requirements to Sundata.
 
Sundata provides the Sun-active managed service to ensure Norton's internal systems are reliable and perform to expectation - from the server infrastructure through to the MD's laptop. 
 
You can view the case study here
QLD 400
Sundata again has been recognised as part of the Queensland Business Landscape, by our inclusion in the Qld 400 - Queenslands top 400 Privately owned companies.
 
Making the list of the top 400 privately owned businesses in Queensland is a huge achievement and an acknowledgment of the trust and relationships we have established with our clients over the years since our establishment in 1986. 
 
APC certification
Leading datacentre infrastructure vendor APC, recently invited Sundata to join their elite "GOLD" partner program and supported this with extensive training to equip our team with the skills to design advanced datacentre solutions.  These solutions can be certified by APC to supply enough power and cooling for the installed equipment, providing additional peace of mind to our clients. 
 
As well as traditional APC infrastructure such as cooling, racks and UPS equipment, we can supply datacentre management tools and services such as environment sensors, cameras, security equipment to meet the more stringent environmental requirements we continue to see.
 
About APC :
APC InfraStruXure is an innovative architecture for network-critical physical infrastructure (NCPI). Using an open,
building-block approach and standardized, modular components, InfraStruXure fully integrates power, cooling,
and environmental management within a rack-optimized design.

InfraStruXure lets you install only what is required today, yet easily scale to meet future demands. It also increases
system availability while decreasing design and install time from months to days.

InfraStruXure architecture is suitable for environments of all sizes, from wiring closets to large data centers.
Citrix Breakfast focusses on XenApp 5
Tuesday September 16 saw a number of Sundata customers gather at the Emporium Hotel in the Valley for a presentation from Citrix and IBM which primarily focussed on XenApp 5, which had been released only days before.
 
Phil Dean Jones from Citrix provided insight into the development path that has led to Release 5 and the type of benefits that Citrix users can expect.
 
More information on XenApp 5 can be obtained by reading the announcement letter:
http://www.citrix.com/English/NE/news/news.asp?newsID=1680725
 
Phil was backed up by Sven Hansen from IBM who outlined the various 'scale out' and 'scale up' strategies available to users building Citrix Infrastructure and the pro's and con's of each approach.  Both Blade and multi processor options were outlined in terms of the type of capacity and options for handling additional workloads.
 
Copies of the presentations are available by emailing info@sundata.com.au
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